Melbourne Sports Books

Privacy Melbourne Sports Books (melbournesportsbooks.com.au) is committed to protecting the privacy of individuals. Melbourne Sports Books (melbournesportsbooks.com.au) collects or records personal information only which you provide freely via specific online forms, in writing, over the phone or by email. Any information provided will be treated as confidential and used only for the purpose intended or stated on the form unless in exceptional circumstances where authorised by law, as part of the asset sale of the business or sale of a division of the business, or under other circumstances where permitted under the Act. Email addresses will be used to respond to specific user queries and will only be added to a mailing list if consent is given. Email addresses will not be disclosed to any other party without the users knowledge or consent. With your consent we may send you offers from our other online stores.Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may limit our ability to provide or market services and products (Goods) to individuals. We will often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as mail houses, third party fulfilment contractors, financial institutions, and web-hosting organisations. We may need to provide information to Banks and recognised authorities for the purpose of fraud investigation.We may pass personal information to business partners such as our advertising agencies and research firms with these disclosures protected by confidentiality agreements. If you would like to access your personal information, please e-mail your request via our Contact Us page on our site or email our Customer Service Department on melbournesportsbooks@aapt.net.au.From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated. 

Contact We may confirm your order by email. A Customer Service Representative may contact you by email or telephone to resolve any questions we might have about your order. 

Password Your email address and password are used to verify you are a registered customer. They are required to sign-in and prevent anyone else who may have access to your computer from ordering in your name without your express permission. Guard your password as you would your ATM password or credit card number. 

Account Information It is the customers responsibility to ensure their account information on this web site is accurate, complete and up to date. The customer may view or change this information using the My Account link. 

Cookies A cookie is a small file created on your computer by your web browser (eg. Internet Explorer). This web site may use cookies to track your clicks and allow you to easily move between pages on this site, allow us to greet you personally and keep track of items in your shopping trolley. 

IP Address An IP address is your numerical address on the Internet which may change or may be fixed depending on how you connect to the Internet. We log IP addresses for system administration purposes, to track a users session, and to help us determine how often different areas of our site are visited. We do not link IP addresses to a specific customer or anything personally identifiable unless we do so as part of a fraud investigation. 

Secure Payment Secure Sockets Layer (SSL) technology is used to accept your Credit Card details in an encrypted envelope, making it extremely difficult for this information to be intercepted.